How to cancel your CyberGhost VPN subscription and get refunded?

by Julie Splinters - -

How to cancel your CyberGhost VPN subscription and get refunded?How to cancel your CyberGhost VPN subscription and get refunded?

Are you wondering whether you can cancel your CyberGhost subscription after you have made payments? Probably because something made you change about using CyberGhost.

Well, it will suffice you to hear that you can cancel your CyberGhost subscription and get your full money back. However, CyberGhost offers a 45-day money-back period on subscriptions of 6 months and above. As for the monthly subscription, you only get 14 days.

 I will be showing you the steps you can take to cancel your CyberGhost subscription and get your money refunded. Though it is just a straightforward “Cancel Subscription” button, you wouldn't find it difficult when you follow the steps I'll be showing you shortly.

There are alternative VPNs that you will find great, depending on what your desires are. If you are looking for a VPN that has unlimited simultaneous connections, Surfshark is the right choice for you. There are absolutely no limits to the number of devices you can connect to Surfshark at the same time.

However, if you want a more upbeat VPN with awesome speeds, security, and other amazing features, NordVPN is the right choice for you. You can knock down any geo-blocks with NordVPN in grand style.

I will discuss them in more detail later on. But first, let me show you how to cancel your CyberGhost subscription and get your money back.

The Fastest ways to stop CyberGhostVPN subscription and get your money back

Like I mentioned earlier, you won't find any quick “Cancel Subscription” button that will terminate your subscription and refund your money. There are two methods you can use to cancel your CyberGhost subscription and get your money refunded. You can do it by either email or live chat. However, the two methods are similar.

Method 1: Cancellation Through Email

In this method, you will be required to send an email to CyberGhost explaining briefly why you want to cancel your subscription. But before sending any emails, take the following steps first.

Step 1: Sign in to your CyberGhost account

Visit the CyberGhost website (cyberghostvpn.com) type in your account details.

Step 2: Opt-out of Automatic Payments

Once you have been successfully logged into your CyberGhost account, click on “Turn Auto-renewal Off” in the “My Subscription” tab.

Step 3: Proceed with Auto-renewal Deactivation

After you have clicked on the “Turn Auto-renewal Off” button, you will be required to answer a few questions regarding your decision to turn off Auto-renewal.

Select the appropriate answer from the options given to you and click on “Deactivate Auto-renewal”.

Step 4: Go back to your account page

A window will pop-up notifying you that you have successfully deactivated auto-renewal. Just click on “Back to My Account” to continue with the cancellation process.

Step 5: Contact Customer support

At this point, you can send an email to CyberGhost either by going directly to support@cyberghost.ro or through the support tab in your CyberGhost account.

To send an email through the support tab in your account, just click on “Submit a Request” to fill in your request and submit to CyberGhost's customer support.

You will be replied within 24hrs. After which your request will be processed by CyberGhost's payment department, and you will get your money back within 5 to 10 working days.

Method 2: Cancellation Through Live Chat

Though this method is similar to the first method, it is a much easier method.

After you have successfully deactivated auto-renewal, head back to CyberGhost's homepage. Once on the homepage, click the “Support” button situated in the bottom-right corner of the screen.

Next, you will be linked with customer service staff via live chat. You can then explain to this staff why you want to cancel your subscription and get a refund.

Your request will be taken kindly and processed. The rest is the same as with the email method. 

The Best Alternatives to CyberGhosVP

Now that you have successfully cancelled your CyberGhost subscription, you still have a lot of VPN options to choose from. This, of course, depends on whether or not you want to keep enjoying the privileges of bypassing geo-blocks seamlessly with the beat of online security and privacy.

It can be a lot of stress to keep subscribing and cancelling subscriptions from different VPNs. That is why I have put together a list of three of the best alternatives to CyberGhost for you. All you need so now is just to sit back and weigh the options based on the features I'll present to you.

  1. NordVPN

nordvpn
Official website www.nordvpn.com
Our Rating How to cancel your CyberGhost VPN subscription and get refunded? (Excellent – 4.9/5)
Available applications  How to cancel your CyberGhost VPN subscription and get refunded?
Money-back guarantee 30-days
Price from $3.49/month (-70% deal)
Visit website visit website
More information NordVPN review
 

NordVPN is a great alternative to CyberGhost, having the powerful ability to bypass geo-blocks and gain you access to censored content from any country around the world. Talk about China's firewall, NordVPN crosses it like butter.

NordVPN has over 5,500 servers scattered over 59 countries. This gives NordVPN global coverage. Another fantastic thing about NordVPN is the 140+ streaming services it can work with. It works very well with the best streaming services such as Netflix, Hulu, BBC iPlayer, Amazon Prime Video, and so much more.

NordVPN uses the SmartPlay technology that easily bypasses every geo-block, allowing you to stream media content in HD. It also supports point-to-point traffic on most of its servers.

Talking streaming in HD, NordVPN's ultra-fast speeds let you enjoy HD content without any buffering moment. You can also use NordVPN for torrenting.

NordVPN does not leave your security to chance as it uses the best encryption available to secure your data. It uses the military-grade AES 256-bit encryption. This means your data is safe, even with the most intelligent hackers. No one can crack into your data.

It also uses an automatic kill switch that disconnects you from the internet whenever you lose connection with the VPN. This prevents your IP address from being exposed. Your DNS requests will not also be leaked. There is additional leak protection that prevents your DNS and IP address from leaking no matter what happens with your internet connection.

For your privacy, NordVPN runs a strict No-logs policy that prevents anyone from laying hands on your online activities. None of it is even stored on any of NordVPN's servers. This means you are completely anonymous online.

The CyberSec technology it uses removes ads and malware. You can safely stream and surf the net without having to worry about the annoying ads and malware that pose a great threat to data.

You can enjoy all these on six devices at the same time as NordVPN allows you to simultaneously connect up to 6 devices.

The customer service is superb with 24/7 live chat support and a 30-day money-back guarantee period.

If this sounds like the VPN for you, do subscribe to any of NordVPN's plans. As it is, you can cancel your subscription and get back your money within the guarantee period.

A Quick Summary of Features

  • Has over 5,500 servers scattered across 59 countries
  • It has the fastest VPN speeds
  • Smooth HD streaming with P2P-optimized servers
  • Uses CyberSec, the Ad and malware blocker
  • Runs a 30-day money-back guarantee policy
  • Can work with: Netflix, Hulu, Vudu, Amazon Prime Video, HBO GO, BBC iPlayer, Disney+
  • It is compatible with: Windows, Linux, macOS, iOS, Android, Firefox, Chrome, routers
  1. ExpressVPN

expressvpn review
Official website www.expressvpn.com
Rating  How to cancel your CyberGhost VPN subscription and get refunded? (Excellent – 4.8/5)
Available applications  How to cancel your CyberGhost VPN subscription and get refunded?
Money-back guarantee 30-days
Price from $6.67 (-49% deal)
Visit website visit website
More information ExpressVPN review
 

Next on my list is ExpressVPN. With its blistering speed for smooth streaming, you would not regret choosing this VPN. Because of its super-fast speeds, you can comfortably stream in HD and enjoy torrenting with it.

ExpressVPN has proved to work perfectly with most of the streaming platforms, including Netflix, HBO Go, Amazon Prime Video, and Hulu. This, coupled with its 3000 servers spread in 94 countries, means you have a plethora of viewing choices. Amazingly, ExpressVPN also works well, even in China and other countries with strict censorship.

The speed of connection and performance of ExpressVPN is just incredible. For example, the normal speed of streaming Netflix in HD is 5Mbps, but ExpressVPN records a download speed up to 55. 73 Mbps in the UK, and a little less in other countries. With such speeds, you can do virtually anything online without delay or lagging.

ExpressVPN uses the military-grade AES 256-bit encryption to encrypt all your data as you connect to it. This encryption makes it impossible for any hacker to crack into your data. There is also a kill switch that automatically cuts your internet connection; there is any breakdown in your connection to the VPN.

ExpressVPN also has good DNS and IPv6 leak protection. This protects your IP address and prevents your ISP from accessing anything from your DNS. All the servers used by ExpressVPN VPN are all under leak protection. You can rest assured that your privacy is kept intact.

Adding to its top-rated security and privacy protocols, ExpressVPN's apps are user-friendly and easy to navigate. With its additional features like the split-tunnelling, you can be connected to the VPN and still be able to use your local IP for other activities online at the same time.

Also, you can connect up to 5 devices as you enjoy the multiple connections.

For customer satisfaction, they offer a 30-day money-back guarantee and 24/7 live chat support. Try it out to see if it is the VPN for you.

A Quick Summary of Features

  • Has over 3,000 servers in 94 countries
  • Has MediaStreamer that allows streaming on all devices
  • Has unlimited bandwidth, lightning speed, and no throttling
  • A guaranteed 30-day money-back policy
  • Can work with: HBO GO, Hulu, BBC iPlayer, Netflix, HBO GO, Shudder, Amazon Prime Video, Showtime
  • It is compatible with: Windows, Linux, Android, iOS, macOS, Routers, smart TV, Chrome, Firefox, Amazon Fire TV
  1. Surfshark

SurfsharkVPN
Official website www.surfshark.com
Rating  How to cancel your CyberGhost VPN subscription and get refunded?  (Good – 4.1/5)
Available applications  How to cancel your CyberGhost VPN subscription and get refunded?
Money-back guarantee 30-days
Price from $1.99/month
Visit website visit website
More information Surfshark review
 

If you are looking for a budget-friendly VPN, Surfshark is the right choice for you. And don't being budget-friendly for being average. It is the only VPN that offers unlimited simultaneous connections for your devices. As you will see later on, it also has amazing features that ensure privacy, security, and even speed of performance.

Surfshark can work with most of the streaming platforms, including Hulu, Prime Video, and Netflix. It does this with zero buffering. Meaning you can enjoy hours of smooth streaming and surfing online.

Surfshark has over 1,700 servers in 63 countries. This provides you access to global content, and with the speed of streaming, you get to enjoy your favorite shows, games, and other online content without throttling.

You can use Surfshark to access content global content, even from countries like China, UAE, and Turkey, amongst others, without being noticed. This is made possible by the NoBorders Mode.

Surfshark is compatible with Windows, Linux, macOS, Android, and iOS. All of which are very easy to use.

Surfshark uses a feature known as CleanWeb. This protects you from phishing, trackers, malware, and even blocks out ads. Once it is switched on from the settings, you can bid those annoying ads farewell even while streaming on social media and even YouTube. It also operates on a strict No-logs policy that keeps your data protected from prying eyes. Also, non of your online activities can be traced to you, since no one can access them.

Surfshark uses the AES 256-bit encryption to keep your data secure. This military-grade encryption is unbreakable to even the most intelligent of cybercriminals. It has an automatic kill switch and leak protection that are fully functional.

You also have a 30-day money-back guarantee period with Surfshark.

A Quick Summary of Features

  • Has fast speeds
  • It offers unlimited device connections
  • Has the NoBorders mode
  • Has a 30-day money-back guarantee, and a 24/7 live chat
  • Can work with: Netflix, HBO GO, Disney+, Hulu, CBS All Access, Sling TV, Showtime
  • It is compatible with: Windows, macOS, Linux, Android, iOS, Chrome, Firefox, Amazon Fire TV

Premium VPN service providers always gives you a chance to cancel the subscription

Having gone through the various steps you can take to cancel your CyberGhostVPN subscription, I believe you can it has been helpful. If you still wish to continue using a VPN, I have also briefly discussed three of the best alternatives to CyberGhost which you can use.

The incredible thing about all three is that you can cancel your subscription with any of them and get a refund if you change your mind. However, this guarantee is time-bound.

About the author
Julie Splinters
Julie Splinters - VPN service analyst

Julie Splinters is a VPN service analyst at Reviewedbypro.com, who specializes in VPN services and anti-spyware applications. Her major of English Philology and her passion for IT helped her choose the path of an IT writer.

Contact Julie Splinters
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