AVG AntiVirus review, manual and guides

by Lucia Danes - -
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AVG AntiVirus review

AVG Free Antivirus 2017 software is developed by AVG Technologies, a company that has been known in the market for two decades already[1]. AVG has a great reputation for having a strong user community which makes it one of the best-supported programs in the antivirus market. Let’s see what’s new in the 2017 version of the famous AVG Free Antivirus.

There are two versions available – the free one and the paid one. AVG AntiVirus Free is a great low-budget option because it has tons of useful features. However, the full version (AVG Internet Security Unlimited) is even better – it offers extra ransomware protection of your files, helps you avoid infected websites, and offers an enhanced firewall.

Our experts tested the free version of the application on Windows 10 OS.

Pros Cons Verdict
High virus detection and removal rates Customer support is not helpful enough With its perfect rates of malware detection, it is a great tool for everyone
Good-looking and very easy to operate user interface Long scan time
Doesn’t drown the operational system
Solid real-time protection

AVG AntiVirus download and installation

If you are curious to try out this anti-malware solution, try downloading it from our page. These are the Windows operating systems this program supports:

  • Windows 10 except Mobile and IoT Core Edition (32 or 64-bit)
  • Windows 8/8.1 except RT and Starter Edition (32 or 64-bit)
  • Windows 7 SP1 or higher, any Edition (32 or 64-bit)
  • Windows Vista SP2 or higher, except Starter Edition (32 or 64-bit)
  • Windows XP SP3, any Edition (32-bit)

The software also has its Mac and Android versions.

Once the app is downloaded, simply follow the instructions that the Installation Wizard provides.

AVG AntiVirus test results 

Firstly, we carried out a test with several infected PCs – a great selection of malware, Trojans, rogue-ware and adware[2] was added to each of these computers and then AVG was supposed to detect and remove them.

To be fair, AVG Free Antivirus 2017 did a really good job detecting and removing almost all of the malware, except browser hijackers[3]. The browsers installed on the PCs were still hijacked and it required lots of manual work to remove them. It might also look like some of the threats are not even removed, because there were lots of icons left on the desktop, but that was a false alarm – there are only icons, while the real threats are already gone.

AVG has a pretty good real-time protection service.

Secondly, a good antivirus program has to have strong real-time protection[4]. Talking about AVG, it has a pretty good real-time protection service. After we installed the new version, we tried to install several samples of various malware and about 80% of it was flagged and blocked during the installation. There was this 20% that got through, but it was later blocked after a reboot.

Although we could give praise to AVG Technologies for having great rates of virus detection and removal on the free version of the software, there are also some weak links in this chain. That would be the speed of the scan. The program took its time scanning the computer, and it took a bit longer than your average anti-malware software might offer.

One thing we really liked about the new version of AVG Free Antivirus is a very clear user interface. The dark-skinned interface uses color green to indicate which parts of the program are working fine (updated or not), and which are disabled or need your attention. In that way, you won’t have to spend a lot of time trying to figure out what each of the buttons does – it’s all very clear, and yet it is not a limited program.

For those having some advanced experience, there’s a way to expand the user interface with all of the advanced options. Even then, it doesn’t seem ‘too full’ – it seems that all of the features have their own place on the dashboard so you won’t have much trouble operating it.

It comes to mind that such powerful yet very understandable and easy to use user interface gives AVG so much popularity – this might be a very significant reason why AVG Free Antivirus is one of the most downloaded applications on the market.

Like many other programs, AVG Free Antivirus 2017 has a pretty large base of self-help documents and a web page with frequently asked questions. If you have a pretty simple issue, maybe you will find an answer in their question-and-answer database, but if you would like to talk to a real person, it might take up some time before you get to talk to a technician.

Firstly, you will have to spend a few minutes completing a form about your problem and after that you will see their customer service number. However, after you reach them by phone, you will have to explain the same issue again, so it makes us question – why is the form needed in the first place?

It doesn’t have any pros regarding the customer service side because you cannot get free virus removal help if you get the software and get heavily infected during the time. There are some other developers which would offer you free virus removal service in such a case, but the people at AVG Technologies don’t – they will charge you money in that case.

The final verdict

The program is one of the best in the game.

The perfect rates of virus and malware detection and removal along with a great real-time protection make up for its not-so-good customer support. The program has another strong side which lies in the user interface – it is really one of the best in the game because of the simplicity, yet we know there are lots of advanced options in there too.

All in all, AVG Free Antivirus 2017 is a decent program, but it doesn’t give a full set of tools to stay safe online.

About the author

Lucia Danes
Lucia Danes - Malware and spyware analyst

Lucia Danes is a news editor at Reviewedbypro.com. She is extremely passionate when it comes to helping people deal with various online threats, so she wants her articles to be understood even by those with no IT background.

Contact Lucia Danes
About the company Esolutions

References



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